28 October 2020
Thank you for your email of 7 October 2020 regarding the Make Renting Fair in Queensland
The Palaszczuk Labor Government’s strong health response to the COVID-19 pandemic has meant
that we can now start to deliver our plan for economic recovery.
As you are aware, the Palaszczuk Labor Government undertook an extensive Queensland-wide
consultation in late 2018 and 2019 about the need to update Queensland’s tenancy laws to ensure
the rental needs of Queenslanders are met now and into the future.
Whether it is social housing, private tenancy, or home ownership, the Palaszczuk Labor Government
believes in the rights of Queenslanders to have a safe, secure, sustainable and affordable place to
The proposed approach, outlined in A better renting future Reform Roadmap outlines our reform
priority areas. This roadmap is underpinned by the 135,000 responses received through the Open
Doors to Renting Reform consultation and details the Palaszczuk Labor Government’s two-staged
approach to reforming Queensland’s rental system.
Stage 1 of the Roadmap focuses on safety and security, managing tenancies and renting with pets.
A returned Palaszczuk Labor Government is committed to delivering reforms that will require
reasonable grounds for all tenancy terminations, make it easier for renters to keep pets and ensure
all rental homes adhere to basic standards of safety and security.
Stage 2 of our Roadmap will look at issues relating to lease terms, bonds and rents, entry practices
In advance of Stage 2, a substantial piece of work was recently undertaken to make the bond
process simpler, with introduction of an online bond lodgement process. This means that tenants
now receive notification 6 weeks in advance of their tenancy agreement coming to an end.
Building on this initial work, a returned Palaszczuk Labor Government is committed to investigating
bonds, including reforms to make it easier for tenants to get their bond back, as part of Stage 2.
We also commit to consider reforms regarding the provision of adequate notice for tenants before
someone enters their home, including consideration of your proposal to extend the notice period
from 24 to 48 hours, as part of Stage 2.
The reforms we have outlined above are delivering the most significant improvements to the
Queensland renting experience in recent times. While we are unable to commit to limiting rent
increases for private market rentals to one per year, or requiring the lessor to justify increases of
20% above the CPI as part of our Stage 2 reforms, a re-elected Palaszczuk Labor Government will
continue to listen to tenants and property owners to progress reforms that ensure Queensland has
a fair and balanced renting system.
As you will no doubt be aware, the Newman LNP Government, of which Deb Frecklington was the
Assistant Finance Minister, terminated Queensland’s independent tenancy advisory services within
five months of the LNP taking office. While Tenants Queensland worked tirelessly to keep their
support service running with volunteers and donations, it was estimated that only 1 out of every 40
tenants who sought support actually managed to get through to speak with someone.
It was a 2015 election commitment of the Palaszczuk Labor Government to reinstate Queensland’s
independent tenancy advisory service. This commitment was realised within our first year of office,
and in October 2015 the Palaszczuk Labor Government proudly committed $26.4 million to fund the
establishment of QSTARS. In October 2017 we extended that commitment with a new $37.5 million,
five-year agreement, securing tenant support until 2023.
The Palaszczuk Labor Government is also proud of the support we provide to Queenslanders to
sustain a private tenancy. This includes Bond Loans, Rental Grants and RentConnect. We remain
committed to providing the products and services necessary to support Queenslanders to sustain
their tenancy in the private rental market and provide support to those Queenslanders who are
making the transition to the private rental market.
We believe that our reforms strike a fair balance and will help build a better renting future for all
Now is not the time to risk the LNP’s cuts. Queensland’s ongoing economic and health recovery
requires leadership and stability, and Deb Frecklington and the LNP are a risk to our recovery.
I urge you to communicate this message with your members and supporters. Should the Palaszczuk
Government be re-elected, we look forward to working with you for the benefit of all Queenslanders.
STEVEN MILES MP
Minister for Health
Minister for Ambulance Services